Customer Service Officer
Department of Children and Youth Affairs,
Block 1, Miesian Plaza, 50-58 Baggot Street Lower,
Dublin 2. D02 XWI4
T +353 1 647 3000
Contacting the Department by email:
If you wish to contact the Department in relation to a matter concerning Early Childhood Care and Education including Qualifications, please see list of email addresses further below.
For General Contact/Enquiries
To contact the Department – email@example.com
To contact the Minister’s Office – Minister@dcya.gov.ie
Concerned about a Child's Welfare and Protection?
The Child and Family Agency (Tusla) has a primary responsibility to promote the safety and well-being of children. An Garda Síochána also have statutory responsibilities for the safety and welfare of children. Any member of the public who has a concern about a child should contact the local social work duty service in the area where the child lives for advice about reporting your concerns.
If the concern relates to an emergency situation you should contact the local Garda Síochána.
Freedom of Information
Early Childhood Care and Education including Qualifications
For general queries on DCYA Childcare Programmes please contact your local City/County Childcare Committee.
ECCE Qualifications Recognition: firstname.lastname@example.org
ECCE Higher Capitation: ECCEHigherCap@dcya.gov.ie
ECCE Payments: OnlineSupport@Pobal.ie
TEC and CCS Payments: OnlineSupport@Pobal.ie
Programme Implementation Platform (PIP)/Childcare Programmes Support: OnlineSupport@Pobal.ie
Tax Clearance Certificates etc: email@example.com
Any Other Queries: EYQueries@dcya.gov.ie
Public Transport Links
Nearby bus routes include:
Baggot Street - 38, 38a/b, 39, 39a, 39x, 70, 25x, 66x, 67x
Leeson Street - 37, 11, 145, 41x, 46a
Luas Green Line: Charlemont Luas Stop is approximately a 10 minute walk away.
Dart: Grand Canal Dock DART/Train station is approximately a 15 minute walk away.