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The aim of this study was to decrease a waiting list from a maximum wait of more than one year to a wait of no more than six weeks
Abstract:
Objective: Long waiting lists have a negative impact on client satisfaction, staff moral and referrer's opinion of the service. The aim of this project was to decrease a waiting list from a maximum wait of more than one year to a wait of no more than six weeks. Method: We introduced three simultaneous initiatives to decrease a long waiting list; (i) an individually led triage system more...
International Classification:
Health service provision
Categories:
waiting list
Geography:
Republic of Ireland
Irish Journal of Psychological Medicine,
Vol: 23 Page: 103-106 2006
Gordon Lynch; Elma Hedderman
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